We'd like to help answer your questions. Take a look at the list of Frequently Asked Questions that appear below. Possibly your question is among them. If you don't find the answer you're looking for, feel free to contact us at: 207-828-1117, PWMPA_GM@hilton.com, or via Facebook at www.facebook.com/hiltongardeninnportlandairport. We'll be happy to help you in any way we can and welcome the opportunity to serve you.
Q Where are you located?
A Our address is: 145 Jetport Blvd. Portland, ME 04102
Q How do I get to the hotel?
A See our Directions page.
Q How far are you from the airport?
A We are adjacent to the Portland International Jetport (PWM) and within walking distance - .1 mile, 95 miles from Manchester Boston Regional Airport (MHT), 103 miles from Logan International Airport (BOS) and 134 miles from Bangor International Airport (BGR).
Q Do you have Internet access?
A Yes, we have complimentary high-speed Wi-Fi Internet throughout the hotel and wired in all guest rooms.
Q What are your check in and check out times?
A Check in is at 3PM, and check out is at 12 noon.
Q Do you allow late check outs?
A Yes, for a fee - $50.00 between 12PM-3PM. After 3PM the full room rate applies.
Q What method of payments do you accept?
A We accept VS,MC,AX,DS,DC & Cash.
Q What is the minimum age requirement to rent a room?
A You must be 21 to rent a room.
Q How many people can I have in my room?
A It depends on the room, between 4 and 5 people total. Please call for details.
Q Is there an extra charge for additional guests?
A The charge for additional guests is $10 per person.
Q Do you have smoking rooms?
A No, the hotel is 100% non smoking.
Q What is your cancellation policy?
A Your stay can be cancelled until 4 pm on the day of arrival on a standard reservation.
Q Are there restrictions?
A Some rates have further restrictions, please call for details.
Q Do you provide cribs, cots or rollaway beds?
A Playpens can be provided on request at no additional charge. Cots can be provided for an additional $10 per stay.
Q Do you have special rates for AAA or seniors?
A Yes, the discount varies seasonally and averages 5% off of standard room rates.
Q Do you have a restaurant and lounge?
A Yes. The Great American Grill is open for breakfast and dinner daily. Breakfast is served from 6AM-10AM during weekdays and 6:30-11AM on Saturday and Sunday. Dinner is served from 5PM-11PM daily with room service 5-10PM daily. The Pavilion lounge is open daily from 5-11PM.
Q Do you have a pool?
A Yes. Our heated indoor pool includes 1 whirlpool and sun deck.
Q Are pets allowed in the hotel guest rooms?
A Yes, the Hilton Garden Inn Portland Airport is a dog friendly hotel and welcomes your little buddy as a member of your family. All pets will require a $50 non-refundable deep cleaning fee. Service animals are also always welcome in our accessible guestrooms.
Q Do you have on-site parking?
A Yes, well lit on-site parking is complimentary for an overnight stay. Extended parking is available for a fee. You MUST book our park and fly package to park for a longer duration that your stay.