Hilton Garden Inn Portland Airport
145 Jetport Boulevard, Portland, Maine, USA 04102
Tel: 207-828-1117
Toll-free: 1-877-STAYHGI
Fax: 207-828-1118
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Accessibility at the Portland Hilton Garden Inn Airport

Our Portland hotel is committed to ensuring a comfortable stay for all of our guests by offering facilities, amenities and services accessible to visitors with disabilities. In addition, service animals are always welcome at no additional fee.

Accessible Public Spaces
Wheelchair accessible entrance, hallways, restrooms and public areas
Accessible meeting space
Lowered controls in elevators
Garage/lot nearby with designated accessible spaces
Staff training on evacuating guests with disabilities
Service animals with no fees/deposit
Pool lift installed in fitness facility

Accessible Guestrooms
Wheelchair accessible rooms with roll-in showers
Bathtubs with grab bars
Visual fire alarm
Visual notification devices for door knock and door bell
Visual notification incoming telephone calls
Wheelchair accessible rooms that are non-smoking
Policy to block a specific adapted room for guests with disabilities
Written evacuation procedure for guests with disabilities
Policy to reserve adaptive equipment in advance - recommended to quest call in advance
TTY Kit – located at the front desk

Accessible Restaurant
Wheel chair accessible public entrance to restaurant/lounge facilities
Table height is wheelchair accessible
Accessible doorways and maneuverability
Wheelchair accessible washrooms nearby
Service animals welcome in restaurant/lounge facilities

Meeting/Groups Accessibility Feature
Wheelchair accessible
Table height wheelchair accessible
Accessible doorways and maneuverability
TTY Kit available at the front desk for hearing impaired

The Following Features Are Not Currently Available
Valet only parking

For any questions regarding the accessibility of our Portland Hotel facilities, please call the General Manager at 207-828-1117.